Interactive transcript · 246 lines
Hello, everyone!
你好，大家！
Welcome back to TalkCast Speaking, your favorite spot for leveling up your spoken English.
欢迎回到 TalkCast 口语频道，这里是最受你喜爱的英语口语提升之地。
I'm your host, Emma.
我是你的主持人 Emma。
Today, we are diving into a topic that can feel incredibly stressful when you are living or
今天，我们将探讨一个当你生活或……时会感到极其有压力的话题，
traveling abroad, booking a doctor's appointment.
在国外旅行时可能会遇到的——预约看医生。
We've all been there, right?
我们都有过类似的经历，对吧？
You're feeling sick, your head is spinning, and now you have to make a phone call in a foreign language.
你感觉不舒服，头昏眼花，而现在你还必须用外语打个电话。
To help us navigate this, I have a very special guest with us today.
为了帮助我们应对这种情况，今天我邀请了一位非常特殊的嘉宾。
He is a college student who recently moved to New York.
他是一名最近搬到纽约的大学生。
Please welcome Jason.
请欢迎 Jason。
Hi, Jason.
嗨，Jason。
How are you doing today?
你今天怎么样？
Hi, Emma.
嗨，艾玛。
Thanks for having me.
感谢邀请我。
To be honest, I'm doing much better today, but last week was an absolute nightmare.
老实说，我今天好多了，但上周简直是一场彻底的噩梦。
I caught a terrible cold and tried to call a local clinic to see a doctor.
我得了重感冒，试着打给当地的诊所去看医生。
Oh boy, it was so embarrassing.
天哪，那太尴尬了。
I didn't know what to say, and I think I made a total fool of myself on the phone.
我不知 道该说什么，我觉得自己在电话里闹了个大笑话。
Oh no, I'm so sorry to hear that, Jason.
哦不，听到这个我感到很遗憾，Jason。
But you know what?
但你知道吗？
That is completely normal.
那完全是正常的。
Even advanced English learners get nervous when calling a clinic.
即使是高级英语学习者，在给诊所打电话时也会紧张。
It is a high stake situation because you don't feel well.
因为你身体不舒服，这属于一种高风险（利害攸关）的情况。
What exactly did you say when you called them?
你打电话给他们时到底说了什么？
Well, the receptionist answered, Greenwood Medical, how can I help you?
嗯，前台接待员接了电话，说：‘格林伍德医疗中心，请问有什么可以帮您？’
And I panicked.
然后我就慌张了。
I said, uh, hello?
我说，呃，你好？
I want to book a doctor tomorrow morning because I am very sick.
我想明天早上预约一位医生，因为我病得很重。
There was this long, awkward silence.
现场出现了一段漫长而尴尬的沉默。
Then she asked me what my symptoms were, and my mind just went blank.
然后她问我有什么症状，我的大脑瞬间一片空白。
I couldn't even remember the word for headache.
我甚至想不起头痛这个单词了。
Oh, I can totally visualize that moment.
噢，我完全可以想象出那个画面。
That blank mind feeling is the worst.
那种大脑一片空白的感觉是最糟糕的。
But don't worry, Jason.
不过别担心，Jason。
You made it through.
你最终挺了过来。
And today, we're going to make sure that never happens to you or our listeners ever again.
今天，我们要确保这种情况再也不会发生在你的身上或我们的听众身上。
Let's break this down together.
让我们一起来拆解一下。
First, let's look at what you said.
首先，我们来看看你刚才说了什么。
I want to book a doctor.
我想预约看医生。
While people might understand you, it sounds a bit unnatural.
虽然人们可能听得懂，但这听起来有点不自然。
In English -speaking countries, we don't book a doctor.
在讲英语的国家，我们不说“book a doctor”。
We make an appointment or schedule an appointment with a doctor.
我们通常会说 make an appointment 或者 schedule an appointment 来表达预约看医生。
Do you hear the difference?
你听出区别了吗？
Ah, make an appointment.
啊，进行预约。
That sounds much more professional.
那样听起来专业多了。
So book a doctor sounds like I'm renting a person for a party or something? Exactly.
所以“book a doctor”听起来就像是我在为派对租一个人什么的？一点也没错。
It sounds like you are reserving a performer or hiring a private detective.
这听起来就像你在预订一位表演者或者雇佣一名私家侦探。
So the key collocation here is to make an appointment.
所以这里的核心词汇搭配是 make an appointment。
Let's practice the pronunciation of appointment first.
让我们先来练习一下 appointment 的发音。
Notice how the T at the end is often a stop T or very soft in natural speech.
注意在自然的口语表达中，结尾的 T 往往是停顿音或非常轻柔。
We say appointment.
我们说“预约”。
Let's try it together.
让我们一起试试吧。
Say, I'd like to make an appointment.
比如，我想预约一下。
I'd like to make an appointment.
我想预约一下。
How was that?
感觉怎么样？
That was beautiful.
太完美了。
You linked make and an perfectly.
你将 make 和 an 连读得完美极了。
Make an.
Make an。
In natural English, we always link consonant sounds to vowel sounds.
在自然地道的英语中，我们总是将辅音与元音连读。
Make an appointment.
进行预约。
Now, if you are feeling unwell, another common idiomatic way to describe your general state is
现在，如果你感觉身体不适，另一种用来描述你整体状态的常见地道表达是
saying you are under the weather.
说自己身体不太舒服。
Have you heard that one before, Jason?
杰森，你以前听过这个表达吗？
Oh, yes.
噢，是的。
I've read that in textbooks.
我在教科书里读到过。
Under the weather.
身体不适。
But is it actually used in daily life or is it just old -fashioned?
但它在日常生活中真的常用吗，还是说已经过时了？
It is extremely common.
它极其常用。
People use it daily at work, school, and with friends.
人们在工作、学校以及和朋友相处时每天都会用到它。
If you call your boss to say you can't come in, you can say, I'm feeling a bit under the weather today.
如果你打电话给老板请假，你可以说：我今天感觉有点不舒服。
It's polite, natural, and doesn't share too many gross details about your illness.
这样既礼貌又自然，而且不会透露太多关于你病情的恶心细节。
Now, let's move on to our next step.
现在，让我们进入下一个步骤。
How to ask for a specific time slot.
如何询问一个特定的时间段。
What would you say if you wanted to see the doctor on, let's say, Tuesday morning? Hmm.
比如，如果你想在周二上午看医生，你会怎么说？嗯……
Maybe, do you have time for me on Tuesday morning?
也许可以问：周二上午你有时间看诊吗？
That's close and understandable.
这很接近了，也很容易理解。
But let's upgrade it to make you sound like a native speaker.
但让我们升级一下这个表达，让你听起来更像地道的母语者。
A very common phrase receptionists use and expect is openings.
前台人员经常使用且预期听到的一个词是 openings。
You can ask, do you have any openings on Tuesday morning?
你可以问：周二上午你们还有空档吗？
Or if you are in a rush and need a quick slot, you can use the amazing phrasal verb, fit me in.
或者如果你很赶时间，需要一个简短的时段，你可以使用 fit me in 这个神奇的动词短语。
For example, could you fit me in today?
例如，您今天能帮我插空安排一下吗？
This suggests you know they are busy, but you really need a quick visit.
这表明你知道他们很忙，但你确实非常需要一次快速看诊。
Let's practice that.
让我们来练习一下。
Could you fit me in?
您能帮我插空安排一下吗？
Oh, fit me in.
哦，插空安排。
That's a great one.
这句表达太棒了。
Let me try.
让我试试。
Could you fit me in today?
您今天能帮我插空安排一下吗？
Wow, saying fit me in quickly is a bit tough.
哇，快速说出 fit me in 确实有点困难。
The words all run together.
这些词全都连在一块了。
You nailed the observation, Jason.
杰森，你的观察太到位了。
That's called consonant to vowel linking.
这就叫作辅元连读。
The T in fit links to me and me links to in.
fit 中的 T 连接到 me，me 又连接到 in。
It sounds like fit me in.
它听起来就像 fit me in。
We smooth out the transition.
我们让发音的过渡更加顺畅。
Try it as one continuous flow of breath.
尝试用一次连续的吐气把它一口气说出来。
Could you fit me in today?
您今天能帮我插空安排一下吗？
Could you fit me in today?
您今天能帮我插空安排一下吗？
Hey, that actually felt much easier to say. Brilliant.
嘿，这么说感觉确实容易多了。太棒了。
You're getting the hang of it.
你逐渐掌握诀窍了。
Now let's address the elephant in the room, explaining your symptoms.
现在让我们解决最棘手的问题，说明你的症状。
When the receptionist asks what seems to be the problem or what are your symptoms, you need to be prepared.
当接待员询问你哪里不舒服或有什么症状时，你需要做好准备。
Many language learners make the mistake of saying, my head is pain or my stomach is hurt.
许多语言学习者会犯这样的错误，说“my head is pain”或“my stomach is hurt”。
Let's do a quick correction here.
让我们在这里快速纠正一下。
Pain is a noun and hurt is a verb or adjective, but we don't say my stomach is hurt when we have an
Pain 是名词，hurt 是动词或形容词，但当我们患有
internal ache.
内部的疼痛。
Oh, I definitely say my stomach is hurt all the time.
噢，我肯定总是说 my stomach is hurt。
What is the correct way to say it?
那么正确的说法是什么呢？
Don't worry.
别担心。
It's the most common mistake for Chinese speakers because in Chinese, we use the general word tongue
这是中文母语者最常见的错误，因为在中文里，我们对所有疼痛都使用一个通用的“痛”字
for everything.
来代表一切。
In English, we have a pattern.
在英语中，我们有一个固定句型。
For internal organs or general areas, we use the word ache as a suffix, like headache, stomach ache,
对于内脏器官或部位，我们使用 ache 作为后缀，比如 headache、stomach ache、
toothache, or backache.
牙痛或背痛。
We pair these with the verb have.
我们将这些词与动词 have 搭配使用。
So you say, I have a stomach ache.
所以你会说，我胃痛。
For things like a sore throat or muscles, we use the adjective sore.
对于像喉咙痛或肌肉酸痛这样的情况，我们使用形容词 sore。
For example, I have a sore throat or my muscles are sore.
例如，我喉咙痛或者我的肌肉很酸痛。
Does that make sense?
你能理解吗？
Let me see if I got this.
让我看看我是不是明白了。
If my head hurts, I say I have a headache.
如果我头痛，我就说我头痛。
If my throat hurts, I say I have a sore throat.
如果我喉咙痛，我就说我喉咙酸痛。
And if I have a temperature, do I say I have a fever?
如果我发烧了，我是不是说我发烧了？
Spot on. Perfect.
完全正确。太完美了。
You've mastered the I have a symptom pattern.
你已经掌握了“I have a [symptom]”这个句型。
Let's add a couple more useful symptoms.
让我们再补充几个实用的症状表达。
A runny nose for when you need tissues constantly and a dry cough.
流鼻涕指你需要不断用纸巾的情况，还有干咳。
These are crucial when describing cold and flu symptoms.
在描述感冒和流感症状时，这些表达是至关重要的。
Got it.
懂了。
Runny nose and dry cough.
流鼻涕和干咳嗽。
But Emma, what about the cultural side of things?
但是艾玛，文化层面的差异呢？
When I tried to book my appointment in New York, the receptionist asked me if I had a primary care
当我在纽约尝试预约就诊时，接待员问我是否有基础
physician or if I wanted a specialist.
保健医生或者是否需要看专科医生。
I had absolutely no idea what she was talking about.
我完全不知道她在说什么。
That is such a vital cultural point, Jason.
杰森，这是一个非常重要的文化要点。
I'm glad you brought it up.
我很高兴你提到了这一点。
In countries like the US, the UK, and Canada, the healthcare system is very different from what you
在像美国、英国和加拿大这样的国家，医疗保健系统与你在
might be used to in Asia.
亚洲所习惯的截然不同。
You can't just walk into a massive hospital and ask to see a top heart doctor or a bone doctor.
你不能直接走进一家大型医院，要求看顶尖的心脏病医生或骨科医生。
First, you almost always need to see a general practitioner, often called a GP in the UK, or a
首先，你几乎总是需要先看全科医生（在英国通常被称为 GP），或者
primary care physician, a PCP in the US.
基础保健医生（在美国称为 PCP）。
This is your regular everyday doctor.
这就是你日常看诊的固定医生。
Oh, so a PCP or GP is like the gatekeeper of the medical world. Exactly.
哦，所以 PCP 或 GP 就像是医疗界的守门人。完全正确。
That's a perfect analogy.
这是一个非常完美的类比。
The PCP checks you first.
PCP 会先给你做检查。
If your condition is complex, they will write you a referral.
如果你的病情比较复杂，他们会给你开转诊单。
That's a key vocabulary word, referral, to see a specialist, like a dermatologist for skin issues or
这是一个关键词——referral（转诊单），去挂专科医生，比如看皮肤问题的皮肤科医生或
a cardiologist for heart issues.
看心脏问题的心脏病专家。
Without a referral, your health insurance might not cover the cost of the specialist.
如果没有转诊单，你的健康保险可能无法报销专科医生的费用。
Speaking of which, insurance is another big hurdle.
说到这里，保险是另一个很大的难关。
They will often ask, what insurance do you have?
他们经常会问，你有什么保险？
Or do you have a copay?
或者你是否有门诊自付费？
Ah, copay.
啊，门诊自付费。
I heard that word too.
我也听说过这个词。
What does copay mean?
copay 是什么意思？
A copay is a fixed amount of money you pay out of pocket at the time of your medical service, even
门诊自付费是你在接受医疗服务时自费支付的固定金额，即使
if you have insurance.
即使你有保险。
For example, your insurance might cover the doctor's visit, but you still have to pay a $20 copay at
例如，你的保险可能会报销看诊费用，但你仍然需要在
the front desk before you see the doctor.
看医生之前在前台支付 20 美元的门诊自付款。
It's always good to have your insurance card ready when making the call.
打电话时最好把你的保险卡准备好。
Wow, this is so helpful.
哇，这太有帮助了。
It makes so much sense now why the receptionist was asking all those questions.
我现在终于明白为什么前台接待员会问那么多问题了。
It wasn't just my bad English.
这不仅仅是因为我差劲的英语。
The system itself is quite complex. Absolutely.
这个系统本身就相当复杂。确实如此。
It is a double challenge of language and culture.
这是语言和文化的双重挑战。
Now, Jason, since you've learned so much today, let's put it into practice.
好了，杰森，既然你今天学了这么多，让我们付诸实践吧。
I will be the medical receptionist at Greenwood Clinic, and you are the patient who wants to make an appointment.
我来扮演格林伍德诊所的医疗接待员，而你是想要预约的患者。
Don't worry about making mistakes.
不要担心犯错误。
This is a safe space. Ready? Okay.
这是一个安全的空间。准备好了吗？好的。
I'm a bit nervous, but let's do it.
我有点紧张，但我们开始吧。
I'm ready.
我准备好了。
Ring, ring.
叮铃铃，叮铃铃。
Greenwood Medical.
格林伍德医疗中心。
This is Emma speaking.
我是艾玛，正在接听。
How can I help you today? Hello.
今天有什么可以帮您的？您好。
My name is Jason.
我的名字叫杰森。
I'd like to make an appointment with a doctor.
我想和医生做个预约。
I am feeling very under the weather.
我感觉非常不舒服。
I'm sorry to hear that, Jason.
听到这个消息我感到很遗憾，杰森。
Let's see what we can do.
让我们看看能做些什么。
What are your main symptoms?
你的主要症状是什么？
I have a terrible headache and a very sore throat.
我头疼得厉害，而且喉咙非常痛。
Also, my body is very pain - Oh, wait.
还有，我的身体非常疼——哦，等等。
I mean, I have body aches.
我是说，我浑身酸痛。
Excellent self -correction, Jason.
非常棒的自我纠正，杰森。
Yes, body aches is perfect.
是的，用“浑身酸痛”表达得完美。
We have an opening tomorrow morning at 10 .30 a .m.
我们明天 上午 10 点半有一个空档。
with Dr. Smith.
是史密斯医生的门诊。
Would that work for you?
那个时间对你合适吗？
Tomorrow at 10 .30 a .m.
明天上午 10 点 30 分。
is perfect.
太合适了。
Do I need to bring my insurance card?
我需要带保险卡吗？
Yes, please.
是的，请带上。
Please bring your insurance card and a photo ID.
请带上你的保险卡和有照片的身份证件。
There is a $15 copay for this visit.
这次就诊需要支付 15 美元的门诊自付款。
We'll see you tomorrow at 10 .30. Great.
我们明天 10 点 30 分见。太好了。
Thank you so much for your help. Goodbye.
非常感谢您的帮助。再见。
And scene.
表演结束。
Oh, Jason, that was fantastic.
哦，杰森，太棒了。
Seriously, you did an amazing job.
说真的，你做得太出色了。
You used make an appointment, under the weather, sore throat, and you corrected yourself from body
你用到了预约、身体不适、喉咙痛等表达，还把 body 自我纠正了
is very pain to body aches.
从很痛改成了身体酸痛。
That shows incredible progress.
这展现出了惊人的进步。
Thank you, Emma.
感谢你，艾玛。
I felt so much more confident this time because I actually knew what phrases to reach for.
这次我感觉自信多了，因为我终于知道该用哪些短语了。
Having those templates in my head made a world of difference.
脑海里有了这些模板，效果天差地别。
That is the power of scaffolding, learning the structure first so you can build your own conversation.
这就是脚手架教学法的力量，先学会结构，这样你就能构建自己的对话。
Before we wrap up, let's look at one final fun idiom related to health.
在我们结束之前，让我们来看最后一个与健康相关的有趣成语。
Have you ever heard the phrase, on the mend?
你听过“on the mend”这个短语吗？
On the mend?
正在好转？
No, I haven't.
不，我没听过。
What does it mean?
这是什么意思？
It means you are recovering or getting better after an illness.
它的意思是你在生病后正在康复或好转。
So if a friend asks how you are doing after a bad cold, you can say, thanks for asking.
所以，如果有朋友问你感冒后怎么样了，你可以说，谢谢你的关心。
I'm on the mend.
我正在好转。
It's a very positive and warm way to describe your recovery.
这是一种非常积极且温暖的方式来描述你的康复情况。
Oh, I love that.
哦，我喜欢这个表达。
I'm on the mend.
我正在好转。
I'm definitely going to use that next time.
我下一次绝对要用这个表达。
Well, our time is almost up today.
好了，我们今天的时间几乎到了。
So let's do a quick recap of what we learned today.
所以让我们快速回顾一下今天学到的内容。
Listeners, remember these key points.
听众朋友们，请记住这几个要点。
First, always say make an appointment or schedule an appointment.
首先，表达预约时总是用 make an appointment 或 schedule an appointment。
Never book a doctor.
绝不要用 book 来表达看医生。
Second, describe general sickness politely with under the weather.
其次，用 under the weather 礼貌地描述一般的不适。
Third, use the I have a symptom structure for things like a headache, a sore throat, or a runny nose.
第三，对于头痛、喉咙痛或流鼻涕等症状，使用 I have a... 句型。
Fourth, remember the cultural difference.
第四，记住文化差异。
See a GP or PCP first before a specialist.
在看专科医生之前，先看全科医生或主治医生。
And finally, when you are recovering, tell your friends you are on the mend.
最后，当你正在康复时，告诉你的朋友你正在好转。
That's a fantastic summary, Emma.
这个总结太棒了，艾玛。
I learned so much today.
我今天学到了很多。
For everyone listening at home, I highly recommend practicing these phrases by talking to yourself
对于在家收听的各位，我强烈建议通过自言自语来练习这些短语
in the mirror or even writing down a mock script like I did.
对着镜子练习，甚至像我一样写一份模拟剧本。
It really helps lower the anxiety.
这确实有助于减轻焦虑。
That is wonderful advice, Jason.
那真是极好的建议，杰森。
Thank you so much for sharing your story and practicing with us today.
非常感谢你今天与我们分享你的故事并一起练习。
To all our fantastic listeners out there, if you enjoyed today's episode, please consider joining
致我们所有棒极了的听众们，如果你喜欢今天的节目，请考虑加入
our Talkcast member community, subscribing, and sharing this episode with your friends.
我们的 Talkcast 会员社区，订阅并与你的朋友分享本集节目。
Your support keeps us going.
你们的支持是我们前进的动力。
Now, we want to hear from you.
现在，我们想听听你们的想法。
What oral English topic should we cover in our next episode?
下一期我们应该涵盖什么英语口语主题？
Leave us a comment with your ideas, and your suggestion might be the star of our next show.
给我们留言留下你的想法，你的建议可能会成为我们下一期画面的主角。
Until next time, stay healthy, keep practicing, and we'll talk to you soon on Talkcast Speaking.
下期见，保持健康，坚持练习，我们很快会在 Talkcast Speaking 与您聊天。
Bye -bye.
再见。
Goodbye, everyone.
再见，大家。
Stay on the mend.
祝大家身体持续好转。
