Interactive transcript · 269 lines
Hello, everyone.
大家好。
Welcome back to TalkCast Speaking, your favorite spot to polish your English and boost your confidence.
欢迎回到 TalkCast Speaking，这是为你润色英语、提升自信的不二之选。
I'm your host, Emma.
我是你的主持人艾玛。
Today, we are diving into a topic that almost everyone in the modern workplace has to face, VIP
今天，我们要深入探讨一个几乎在现代职场中每个人都要面对的话题，VIP
video calls.
视频通话。
Whether it's an online job interview, an important presentation, or a high -stakes meeting with a VIP
无论是线上求职面试、重要的演示汇报，还是与贵宾进行的一场高风险的会议
client, doing it over a camera can be nerve -wracking.
客户，对着摄像头进行沟通可能会令人紧张不安。
But don't worry, we've got you covered.
不过别担心，我们为你 安排妥当了。
Hi, Emma.
嗨，艾玛。
Hi, everyone.
嗨，大家好。
Oh, you have no idea how timely this topic is for me.
哦，你根本不知道这个话题对我来说有多么及时。
I actually have a major Zoom presentation tomorrow with one of our company's biggest VIP clients,
实际上，我明天就要和公司最大的贵宾客户之一进 行一场重大的 Zoom 演示，
and my palms are already sweating just thinking about it.
光是想想，我的手掌就已经在出汗了。
I'm so afraid of making a fool of myself.
我非常害怕出丑。
Oh, Daniel, take a deep breath.
哦，丹尼尔，深呼吸。
You are definitely not alone.
你绝对不是一个人。
Many people feel twice as nervous speaking English when there's a camera and a screen separating
当有摄像头和屏幕隔开
them from their audience.
他们与听众时，很多人说英语会感到加倍紧张。
It's great to have you here today.
今天能有你在这里真是太好了。
What specifically is making you feel anxious about tomorrow's VIP call?
具体是什么让你对明天的贵宾通话感到焦虑呢？
Well, first of all, the technical stuff.
嗯，首先是技术方面的问题。
What if my connection freezes, or what if I can't hear them, or they can't hear me?
要是我的网络连接卡顿了怎么办？或者要是我听不到他们说话，或者他们听不到我说话怎么办？
I usually just say, hey, please open your voice, or can you see my face?
我平时通常只会说：“嘿，请打开你的声音”，或者“你能看到我的脸吗？”
And I know that sounds super awkward and unprofessional.
我知道那听起来非常尴尬而且很不专业。
Plus, I want to sound polite and respectful, since they are very important clients. Ha!
另外，我想让自己听起来礼貌且充满敬意，因为他们是非常重要的客户。哈！
Open your voice and can you see my face?
“打开你的声音”和“你能看到我的脸吗？”
I love those.
我喜欢这些表达。
They are classic examples of literal translations from Chinese.
这些都是源自中文字面直译的经典例子。
But you're right.
但你是对的。
On a VIP call, we want to sound polished and professional.
在与贵宾通话时，我们希望自己听起来得体且专业。
So let's use today's episode as your ultimate rehearsal.
所以，让我们把今天的这期节目当作你的终极彩排吧。
We'll build a scaffold of great expressions, starting from the basic setup and tech issues, moving
我们将构建优秀表达的框架，从最基础的设置和技术问题开 始，逐步过渡
to polite conversation, and finally, doing a live simulation.
到礼貌的对话，最后进行实况模拟。
How does that sound?
这听起来怎么样？
That sounds absolutely perfect, Emma.
那听起来绝对完美，艾玛。
I'm ready to learn.
我已经准备好学习了。
Where do we start?
我们从哪里开始？
Let's start right at the beginning of the call, the connection and tech setup.
让我们从通话的开头开始，即连接和技术设置。
This is where most people get tripped up.
这也是大多数人被绊倒 的地方。
Daniel, imagine the call starts and you can see the client, but you can't hear them.
丹尼尔，想象一下通话开始了，你能看到客户，但听不到他们的声音。
What would you naturally say?
你会自然地说什么？
Hmm, I would probably say, sorry, I cannot hear you.
嗯，我大概会说，抱歉，我听不到你的声音。
Please open your microphone.
请打开你的麦克风。
Ah, okay.
啊，好吧。
Let's look at that.
让我们看看那个说法。
Open your microphone is something almost every Chinese learner says, because in Chinese we say, dock
“打开你的麦克风”是几乎每个中国学习者都会说的话，因为在中文里我们会说，“打
high microphone.
开麦克风”。
But in English, we don't open electronic devices like microphones or cameras, unless we are
但在英语中，我们不会打开像麦克风或摄像头这样的电子设备，除非我们
literally unscrewing them with a screwdriver.
真的在用螺丝刀把它们拧开。
Instead, we use the phrasal verbs turn on or unmute.
相反，我们会使用动词短语 turn on 或 取消静音。
Let's practice that.
我们来练习一下。
Repeat after me.
跟我重复。
Unmute yourself.
请取消静音。
Ah, unmute yourself.
啊，请取消静音。
That sounds so much more natural. Exactly.
那样听起来自然多了。确实如此。
If someone is speaking, but you can't hear them because their mic is turned off, of very common,
如果有人在说话，但因为麦克风关了你听不到，这是非常常见的，
friendly, yet professional phrases, I think you're on mute.
友好但又专业的说法是，‘我想你静音了’。
Let me say that again.
让我再说一遍。
I think you're on mute.
我想你处在静音状态。
It's polite because you aren't saying you made a mistake, but rather, I think you're on mute.
这很礼貌，因为你没有说是对方犯了错，而是说‘我想你静音了’。
It saves face for everyone.
这样给每个人都留足了面子。
Oh, you're on mute.
哦，你处在静音状态。
I love that.
我很喜欢这种说法。
It's so gentle.
这句话太温和了。
What if it's the other way around?
如果是相反的情况呢？
What if I want to make sure they can hear me and see me clearly right at the start?
如果我一开始就想确保他们能清晰地听到和看到我呢？
Great question.
好问题。
Instead of, can you see my face, which sounds a bit too personal, you can say, can everyone see and
与其说‘你能看到我的脸吗’（这听起来有点太私人了），你可以说‘大家能看到并’
hear me okay?
听清我说话吗？
Or a slightly more formal way, am I coming through clearly?
或者一种稍微更正式的表达，‘我的声音清楚吗？’
Let's pay attention to the pronunciation here.
让我们注意一下这里的发音。
Coming through has a nice linking sound.
‘Coming through’有着很好的连音发音。
Coming through.
声音传过来了。
Can you try saying that, Daniel?
丹尼尔，你能尝试说一下吗？
Let me try.
让我试试。
Am I coming through clearly?
我的声音清晰吗？
Did I get the link right?
我的连音读对了吗？
Spot on.
非常准确。
Beautifully done.
做得太漂亮了。
And what about your video?
那你的视频画面呢？
Instead of open your camera, we say turn on your camera or start your video.
与其说‘打开相机’，我们习惯说开启摄像头或开启视频。
For instance, you could say, let me turn on my camera or I'm starting my video now.
例如，你可以说，‘让我打开摄像头’或者‘我现在开启视频’。
Okay, got it.
好的，明白了。
Turn on the camera and unmute.
打开摄像头并取消静音。
What if my internet is lagging or their screen freezes?
如果我的网络卡顿或者他们的画面冻结了怎么办？
That always makes me panic.
那总是让我感到恐慌。
Ah, the dreaded internet glitch.
啊，令人头疼的网络故障。
It happens to the best of us.
这种事在所难免，谁都会发生。
When the connection is bad, don't say, my internet is bad or your internet is terrible.
当网络连接不好时，不要说‘我的网络很差’或‘你的网络太糟糕了’。
That sounds a bit too blunt, right?
那听起来有点太生硬了，对吧？
Instead, you can blame it on the connection or bandwidth.
相反，你可以归咎于连接或带宽问题。
You can say, my connection is a bit unstable or I think we have a slight lag.
你可以说‘我的连接有点不稳定’，或者‘我觉得我们有一点延迟’。
Lag is L -A -G, which means a delay in the audio or video.
Lag 拼作 L-A-G，意思是音频或视频有延迟。
Oh, unstable connection and lag. Yes.
哦，不稳定的连接和延迟。是的。
Sometimes people's voices sound like robots and then they completely stop moving.
有时人们的声音听起来像机器人，然后画面就完全不动了。
How do I describe that?
我该怎么描述这种情况？
If they stop moving, they are frozen.
如果画面不动了，那就是卡住了。
You can say, oh, your screen is frozen.
你可以说，‘哦，你的屏幕卡住了。’
And if their voice is cutting in and out like a robot, we say, you're cutting out or your audio is a
如果他们的声音像机器人一样断断续续，我们会说‘你声音断开了’或者‘你的音频’
bit choppy.
有点断断续续。
Choppy is a wonderful word here.
“断断续续”在这里是一个用得极好的词。
It means broken or disconnected like waves on a rough sea.
它的意思是像风浪大的海面一样断开或不连贯。
So you could say, sorry, your audio is a bit choppy.
所以你可以说，抱歉，你的声音有点卡顿。
Could you repeat that last part?
你能重复一下最后那部分吗？
Wow, choppy and cutting out.
哇，断断续续和声音中断。
Those are incredibly useful.
这些词难以置信地实用。
Let me try to use them in a sentence.
让我尝试在句子中使用它们。
Sorry, Emma, you are cutting out.
抱歉，埃玛，你的声音中断了。
Your audio is a bit choppy.
你的音频有点断断续续的。
Could you say that again?
你能再说一遍吗？
That was perfect, Daniel.
讲得太完美了，丹尼尔。
You used cutting out and choppy beautifully.
你把声音中断和断断续续用得非常地道。
And you asked me to repeat politely.
而且你也很礼貌地请我重复。
This brings us to our next level on the scaffold, polite phrases and transitions for VIPs.
这带我们来到了脚手架的下一层，针对贵宾客户的礼貌用语和过渡句。
Yes, please.
好的，请讲。
Since this is a VIP client, I want to make sure I don't sound rude if I have to interrupt them due
因为这是贵宾客户，我想确保如果因某种原因不得不打断他们，自己听起来不会很无礼
to technical issues or if I need to share my slides. Exactly.
比如技术问题，或者需要分享幻灯片。一点也没错。
Politeness on a video call often comes down to using modal verbs like would, could, and may.
视频通话中的礼貌通常归结为使用像 would、could 和 may 这样的情态动词。
If you need to interrupt because of a bad connection, don't just shout, wait, I didn't hear.
如果因为网络连接不好需要打断，不要直接喊“等等，我没听到”。
Instead, use a polite buffer.
相反，要使用礼貌的缓冲语。
You can say, sorry to interrupt, but you cut out for a second.
你可以说，抱歉打扰一下，但你的声音断了片刻。
Would you mind repeating that?
你介意重复一遍那个吗？
Notice how would you mind is followed by a verb ending in ing.
注意“would you mind”后面跟随的是以 ing 结尾的动词。
Would you mind repeating that?
你介意重复一遍那个吗？
Ah, yes.
啊，是的。
Grammatically, it's would you mind repeating, not repeat.
从语法上讲，应当是 would you mind repeating，而不是 repeat。
That's a classic mistake I often make.
那是我经常犯的一个典型错误。
Would you mind repeating that?
你介意重复一遍那个吗？
I will write that down.
我会把那个写下来。
Great job noticing that grammar point.
很棒，你注意到了那个语法点。
Now, what about sharing your slides?
现在，分享你的幻灯片怎么样？
This is a huge moment in any VIP presentation.
这是任何贵宾演示中的重大时刻。
Daniel, how would you normally transition to sharing your screen?
丹尼尔，你平时是如何过渡到分享屏幕的？
I usually say, now I share my screen.
我通常会说，现在我分享我的屏幕。
Look at this.
看这个。
Ha ha.
哈哈。
Look at this is a bit too casual and direct for a VIP client.
对贵宾客户来说，“看这个”有点太随意和直接了。
It sounds like you are showing your friend a funny meme on your phone.
这听起来就像你在手机上给朋友看一张搞笑梗图。
For a professional presentation, we want to guide our audience smoothly.
对于专业的演示，我们希望能顺畅地引导听众。
A great phrase to use is, I'm going to share my screen now.
一个可以使用的好短语是：“我现在要分享我的屏幕。”
Please let me know if you can see it.
如果你能看见，请告诉我。
Once you share it, you can ask, can everyone see my slides?
一旦你分享了，你可以问：大家能看到我的幻灯片吗？
Oh, that sounds so polished.
哦，那听起来非常得体优雅。
I'm going to share my screen now.
我现在要分享我的屏幕。
Please let me know if you can see it.
如果你能看见，请告诉我。
It gives them a moment to adjust their window too. Exactly.
这也给他们时间去调整他们的窗口。确实如此。
It's all about user experience.
这完全关乎用户体验。
And speaking of transitions, what about starting the meeting when you are waiting for people to join?
话说回过渡，当你等待大家加入会议时，该如何开场？
For VIP calls, we often have to wait a couple of minutes for everyone to log in.
对于 VIP 通话，我们经常需要等待几分钟让大家登录进来。
How do you handle that awkward silence?
你如何处理那种尴尬的沉默？
Oh, that silence is the worst.
哦，那种沉默是最难受的。
I usually just sit there smiling awkwardly at the camera.
我通常只是坐在那里对着镜头尴尬地微笑。
It feels like an eternity.
感觉就像过了永恒那么久。
Is there some professional small talk I can use?
有什么我可以使用的专业闲聊套话吗？
Yes, definitely.
是的，绝对有。
Don't let the silence freeze the room.
不要让沉默冰封了场面氛围。
You can acknowledge the wait politely.
你可以礼貌地回应这一等待。
You can say, let's give everyone another minute or two to hop on.
你可以说，让我们再给所有人一两分钟加入进来。
Hop on is a very common natural phrasal verb meaning to join an online meeting.
Hop on 是一个非常地道常见的短语动词，意思是加入在线会议。
While you wait, you can make simple small talk.
在等待时，你可以进行简单的闲聊。
For example, how was the weather over there today?
例如，今天你那边的天气怎么样？
Or how has your week been so far?
或者你这一周过得怎么样？
Ah, hop on.
啊，加入（hop on）。
I love that phrasal verb.
我喜欢那个短语动词。
Let's give everyone another minute to hop on.
让我们再给所有人一分钟时间加入进来。
That sounds so confident like a native speaker.
这听起来非常自信，就像母语人士一样。
And the small talk questions are so simple but effective to break the ice. Indeed.
而且这些闲聊问题非常简单，但对破冰很有效。确实如此。
And once everyone is joined, you can officially kick off the meeting.
一旦大家都加入了，你就可以正式开始会议了。
You can say, now that everyone is here, let's get started.
你可以说，既然大家都在这里，我们就开始吧。
Or let's kick things off.
或者让我们开始吧。
Kick things off is a very common idiom in business.
Kick things off 是商务中非常常见的成语习惯表达。
It means to start a project or a meeting.
它的意思是开始一个项目或会议。
So let's kick things off.
所以让我们开始吧。
That is awesome.
那太棒了。
Emma, this is also helpful, but I'm a bit worried I'll forget everything when the actual pressure is
埃玛，这很有帮助，但我有点担心当实际的压力到来时
on tomorrow.
在明天（会议上）我会把一切都忘了。
That is completely normal, Daniel.
那完全正常，丹尼尔。
And that's why we are going to do a quick practice run right now.
这就是为什么我们现在要进行一次快速的演练。
I will pretend to be your VIP client, Mr. Henderson.
我会假装是你的贵宾客户，亨德森先生。
And you are hosting the meeting.
而你负责主持会议。
I will throw a couple of realistic tech issues at you and you have to handle them using the phrases
我会抛出几个逼真的技术问题给你，你必须使用那些短语来处理它们
we just learned.
我们刚刚学过的。
Are you ready?
你准备好了吗？
Oh boy.
天哪。
Okay, let's do it.
好的，让我 们做吧。
I'm ready. Excellent.
我准备好了。太棒了。
Let's start.
让我们开始吧。
In a formal voice.
用正式的语气。
Hello, Daniel.
你好，丹尼尔。
Thank you for setting up this call today.
感谢你今天发起了这次通话。
Hello, Mr. Henderson.
你好，亨德森先生。
Thank you for your time.
感谢您的时间。
Let's give everyone another minute to hop on.
让我们再给所有人一分钟加入进来。
Oh, actually, it's just the two of us today.
哦，实际上，今天就我们两个人。
So let's kick things off.
所以让我们开始吧。
Perfect start, Daniel.
完美的开始，丹尼尔。
Now, I'm going to pretend to mute myself and talk without sound.
现在，我要假装把我静音，并在没有声音的情况下说话。
Oh, Mr.
哦，先生。
Henderson, I can see you speaking, but I cannot hear you.
亨德森，我能看到你在说话，但我听不到你的声音。
I think you are on mute.
我想你处于静音状态。
Could you please unmute yourself?
能请你取消静音吗？
Sorry about that.
对此感到很抱歉。
I didn't realize my mic was muted.
我没注意到我的麦克风静音了。
Can you hear me now?
你现在能听见我说话吗？
Yes, I can hear you perfectly now.
是的，我现在听得非常清楚。
Am I coming through clearly as well?
我的声音听起来也清晰吗？
Yes, loud and clear.
是的，响亮又清晰。
Now, Daniel, let's talk about the proposal.
现在，丹尼尔，我们来谈谈这个提案。
Actually, I think the proposal has some very important...
实际上，我认为这个提案有一些非常重要的……
Sorry to interrupt, Mr.
不好意思打断一下，先生。
Henderson, but your audio is a bit choppy.
亨德森，但你的声音有点断断续续。
You cut out for a second.
你的声音刚才卡了一秒。
Would you mind repeating that last part about the proposal?
您介意重复一下关于提案的最后那部分吗？
Oh, sure.
噢，当然可以。
I said the proposal has some very important updates.
我说那个提案有一些非常重要的更新。
Let me turn off my video to save bandwidth.
我关掉视频来节省带宽吧。
Is that better?
这样听起来更好了吗？
Yes, much better.
是的，好很多了。
Now, I am going to share my screen to show you the new slides.
现在，我要共享屏幕向大家展示新的幻灯片。
Please let me know if you can see them.
如果你能看见它们，请告诉我一声。
And scene.
表演结束。
Oh, Daniel, that was absolutely brilliant.
噢，丹尼尔，那简直太精彩了。
You handled every single issue flawlessly.
你完美无瑕地处理了每一个问题。
How did that feel? Wow.
那感觉怎么样？哇。
Honestly, Emma, that felt amazing.
老实说，艾玛，感觉太棒了。
Using those phrases made me feel so much more in control.
使用这些表达让我感觉更有掌控感。
Instead of panicking and saying, your voice is bad, saying, your audio is a bit choppy, or I think
与其慌张地说“你的声音不好”，不如说“你的声音有点断断续续”，或者我觉得
you're on mute, felt incredibly natural and professional.
“你静音了”，感觉极其自然和专业。
I feel 100 % more confident for tomorrow.
我对明天感到自信多了。
You should be proud of yourself, Daniel.
你应该为你自己感到自豪，丹尼尔。
You did fantastic.
你做得太棒了。
You went from being nervous and using direct translations to using polished, idiomatic English in
在短短几分钟内，你就从紧张和直译转变为了使用精炼地道的英语
just a few minutes.
仅仅花了数分钟。
That is the power of scaffolding and deliberate practice.
这就是脚手架教学和刻意练习的力量。
Thank you so much, Emma.
太感谢你了，艾玛。
I couldn't have done it without your guidance.
没有你的指导，我是做不到的。
I can't wait to try these out tomorrow.
我等不及明天去尝试使用这些表达了。
You're going to rock that meeting, Daniel.
你一定会搞定明天的会议的，丹尼尔。
Before we say goodbye today, let's do a quick recap of the core phrases we learned for our listeners. Remember.
在我们今天道别之前，让我们为听众快速回顾一下学到的核心短语。请记住。
First, instead of open your mic or open the camera, use unmute yourself or turn on your camera.
首先，不要说 open your mic 或 open the camera，要使用 unmute yourself（取消静音）或 turn on your camera。
And if you suspect the other person is muted, politely say, I think you're on mute.
如果你怀疑对方静音了，礼貌地说：I think you're on mute。
Second, if the connection is poor, describe the sound as choppy or say, you're cutting out, and use,
其次，如果网络连接不好，可以将声音描述为 choppy（断断续续的）或说 you're cutting out，并使用
would you mind repeating that to ask them to say it again?
would you mind repeating that（您介意重复一下吗）来请对方再说一遍。
Third, when starting the meeting, say, let's give everyone another minute to hop on.
第三，开会时可以说 let's give everyone another minute to hop on（再给所有人一分钟时间上线）。
And let's kick things off to get started.
以及用 let's kick things off 来开始会议。
And finally, when showing slides, say, I'm going to share my screen now.
最后，在展示幻灯片时，可以说：I'm going to share my screen now。
Please let me know if you can see it.
请告诉我你是否能看见。
These are truly lifesavers.
这些真的是救星般的表达。
They really are.
它们确实是。
For all our listeners out there, we encourage you to practice these phrases aloud before your next
对于所有的听众朋友，我们鼓励大家在下一次会议前大声练习这些短语
big online meeting.
大型线上会议。
Roleplay with a colleague or even in front of a mirror like Daniel did today.
就像丹尼尔今天所做的那样，与同事进行角色扮演，甚至对着镜子练习。
It makes a world of difference. Absolutely.
这会产生天壤之别。绝对如此。
And if you loved today's episode, please don't forget to subscribe to Talkcast Speaking.
如果你喜欢今天的节目，请不要忘记订阅 Talkcast Speaking。
Share it with your friends and join our Talkcast membership for exclusive learning materials and
与你的朋友分享，并加入我们的 Talkcast 会员以获取独家学习资料和
community support.
社群支持。
Yes, your support keeps us going.
是的，您的支持是我们前进的动力。
We would also love to hear from you.
我们也很想倾听您的声音。
Please leave a comment below and tell us, what is your biggest challenge during video calls?
请在下方留言，告诉我们您在视频通话中面临的最大挑战是什么？
Or what topic would you like us to cover in our next episode?
或者您希望我们在下一期节目中探讨什么话题？
We read every single comment.
我们会阅读每一条评论。
Can't wait to read your comments.
迫不及待想阅读大家的评论。
Good luck with all your video calls, everyone.
祝大家的视频通话一切顺利，各位。
Thank you, Daniel, and thank you, everyone, for listening.
谢谢你，丹尼尔，也谢谢大家的收听。
Until next time, keep practicing, keep speaking, and stay confident. Goodbye.
下期再见，保持练习，保持表达，保持自信。再见。
Bye, everyone.
再见，大家。
Bye, everyone.
再见，大家。
Thank you, everyone.
谢谢大家。
they e the the the the the Thank you.
他们……谢谢您。
